The way you engage with email-
checking, reading, responding-tells a lot about you, according to researchers
who believe that the patterns can be matched to bird-like behaviour.
Researchers at the University of
Glasgow and the University of the West of Scotland examined different patterns
and behaviours of emailing, and matched them to typical bird-like behaviours,
according to a statement from the University of Glasgow.
Karen Renaud, senior lecturer in the
School of Computing Science, said: "Email has rapidly become a vital
business communication tool and a lot of people we spoke to say they would not
be able to do their jobs without it."
She added: "However, many
people have gripes about email. Some people find themselves checking email all
the time, even during evenings, weekends and holidays, others complain about
how other people behave when using email."
The researchers identified a total
of 12 bird-like characteristics of email users, including:
Compulsive
Woodpecker: Can't resist reading email at all hours of the day and night.
Hibernating Poorwill: Reads email
only occasionally so that senders can never rely on them.
Caterwauling Peacock: Broadcasts
emails to all and sundry, claiming that people "need to know" when
actually is just grandstanding.
Back-Covering Emu: Sends emails in
order to be able to prove, at a later date, that the information was passed on.
Echoing Mynah: Acknowledges all
emails. For example engages in exchange something like: "thanks",
then "my pleasure", then "thanks again".
Boorish Parrot: Sends abusive or
inappropriate emails and fails to understand why others get upset by them.
Night Owl: The midnight emailer, who
fails to understand that others do wish to have "time out".
The researchers said there was one
type of bird associated with perfect email manners: the robin. These people are
admired for not allowing email to dictate their lives and making time to speak
to people in person whenever they can, the statement added.
The research, carried out with
Judith Ramsay at the University of the West of Scotland, is published in
Interfaces, the quarterly magazine of the British Computer Society.
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